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I paid for the premier league pass on NBC Sports Gold. Many times when I try to watch a live match, like today's match between Manchester City and West Ham, I sign in but the site loads NO CONTENT!

No live and upcoming games, no replay games, nothing. Eventually, sometimes the games will load and I can open them to look at replays after I know the results.

I would love to be able to call customer service, but I can't find a number and they do not respond to emails, not even to confirm that they received an email. Unless you crave frustration, I urge anyone considering this service to save their money.

Product or Service Mentioned: Nbc Sports Gold Subscription.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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